Questions, answered.

Everything you might want to know about Augure, data sovereignty, and Canadian compliance — without the marketing veneer.

Where is my data stored?+

Your account, conversations, and documents are stored on infrastructure in Canada. AI processing runs in Canada under zero-data-retention agreements — never US providers — and your data is never used for model training.

Is Augure subject to the US CLOUD Act?+

Augure is a Canadian company with no US corporate parent and no US investors, and your conversations and documents are never handled by US-jurisdiction providers — so the CLOUD Act's reach over US-controlled providers does not extend to your content. A limited set of supporting operations (payment card networks, email delivery) involves US processing, disclosed in our privacy policy.

What AI models does Augure use?+

Augure builds on open-source foundation models that we steer, tune, and adapt for Canadian and bilingual (EN/FR) work. Inference runs on Canadian infrastructure in Ontario under zero-data-retention agreements, while your conversation and account data are stored in Canada.

Does Augure help with CPCSC compliance?+

Augure addresses the data sovereignty and jurisdictional control requirements that CPCSC-bound contractors face. We can't make you compliant—that depends on your full security posture—but our job is to make sure AI tooling isn't the gap.

What about Quebec's Law 25?+

Law 25 requires Privacy Impact Assessments for AI systems processing personal data, with additional scrutiny for cross-border transfers. Augure keeps personal data stored in Canada, and the cross-border flows that do exist — anonymized prompt content to zero-retention processors, never US providers, plus payment and email delivery operations — are documented in our privacy policy, which keeps those assessments straightforward.

How does Augure compare to ChatGPT or Claude?+

Similar capabilities—chat, document analysis, search, writing assistance—but with Canadian data residency and a corporate structure outside US jurisdiction. If your organization can freely use US-hosted tools, those products have larger model libraries. If jurisdiction matters, they're not an option.

Can I use Augure for defence work?+

Augure is designed for unclassified work that still requires jurisdictional control—the kind of sensitive-but-not-classified analysis that defence contractors do daily. We're not a PROTECTED B certified environment (yet), but AI processing never touches US-jurisdiction providers — removing the exposure that triggers security review failures.

What languages does Augure support?+

Full bilingual support in English and French, including the interface, documentation, and AI responses. This isn't machine translation—it's native capability that meets Quebec's Bill 96 requirements for software localization.

What does it cost?+

Pro: $20/month — Core chat and search capabilities with usage limits. Max: $80/month — Full access to all models and higher limits. Enterprise: Custom pricing for teams with compliance documentation needs.

Can I try it before committing?+

Yes. Free tier available with limited usage so you can evaluate the product before purchasing.

Still have questions?

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