← All help articles
Savoirs, projects and files

Projects and files

Organize work into projects, check which files you can upload and how large they can be, and fix documents that aren't being read.

Projects

A project is a focused workspace that keeps related files and conversations together. Every conversation in a project can use that project's files as context. Find your projects under Projects in the sidebar.

You can have 5 projects on Free, 10 on Pro, and unlimited projects on Max and Ultra.

Need to ask questions across a large set of documents with citations? Use Knowledge (Savoirs) instead.

Files you can upload

PDF, Word (.docx, .doc), RTF, OpenDocument (.odt, .ods), Excel (.xlsx), CSV, plain text, Markdown, JSON, XML, YAML, and images (PNG, JPEG, GIF, WebP).

Limits by plan

Free Pro Max and Ultra
Size per file 5 MB 25 MB 50 MB
Scanned PDFs (OCR) up to 5 pages up to 50 pages unlimited
Documents per month 10 100 unlimited

"It's not reading my document"

Check these in order:

  1. The upload didn't finish. Wait for it to complete, or upload again.
  2. The file is in a different project than the conversation you are in.
  3. It's a scanned PDF longer than your plan's OCR page limit.

If the file is attached, in the right project and within your limits, and it is still ignored, contact us.

An upload was rejected

Check the file type against the list above and the size against your plan. Converting the file to PDF or DOCX usually works.

Exports

You can export your work to Word, PDF and CSV. Advanced document export is part of Max. To download everything at once, open Settings, then Privacy & Data, and choose Export My Data.

Last reviewed:

Still stuck?

Email support@augureai.ca or use the contact form. A person replies within two business days.

Contact us →